Shipping policy
We ship orders to the areas shown during checkout. Shipping cost and estimated delivery time depend on the destination and are shown before you confirm your order.
Processing
Once your order is confirmed, we prepare it and let you know when it ships, along with tracking information when available.
Issues
If your order arrives damaged or incomplete, contact us through our contact page with your order number and, if possible, photos of the package.
Returns
Because these are personal care products, we can only accept returns of unopened, unused items in their original packaging, except in the case of a defective product or a shipping error.
How to request a return
Message us through our contact page with your order number and the reason for the return. We'll explain the next steps and the applicable timeframe.
Refunds
Once we receive and inspect the product, we'll process your refund to the original payment method.
Payment methods
Available payment methods are shown at the payment step of checkout. Only methods that are currently active are offered.
Privacy policy
We use the information you provide (name, email, phone number and address) solely to process your orders, answer your questions and, if you allow it, send you news about the brand.
Local storage
This website stores the contents of your cart in your browser's local storage so it isn't lost between visits. You can remove it at any time by emptying your cart or clearing the site data.
Your rights
You can request access to, correction of or deletion of your data by contacting us through our contact page.
Terms & conditions
By placing an order in this store you accept these terms. Prices are shown in the indicated currency and reflect the information available at the time of purchase; shipping costs are detailed before you confirm.
Products
Photos and descriptions aim to represent the products as accurately as possible. Always read the label instructions before use.
Changes
We may update these terms. The version in effect is always the one published on this page.